PRIVACY

POLICY

Privacy Policy

This privacy policy has been created by Sotavento S.A.U. (hereinafter referred to as La Pared) in accordance with the principle of transparency and the right to information, established in the UE 979/2016 General Data Protection Regulation (hereinafter referred to as RGPD).

Under this active compliance policy of the RGPD and for the purpose of ensuring your right to data protection, La Pared wishes to inform the following information:


Data controller

The data controller responsible of collecting all the information by the means of contact available on this website, is Sotavento S.A.U., with VAT nº A35017706 whose business is located at Urb. Las Playitas, S/n, 35629 – Tuineje, Fuerteventura. For further information about this privacy policy, please contact with us: by telephone; nº 928 860 400 or by e-mail; lopd@playitas.net.


Data protection officer

The data protection officer is: Dataseg consultores y auditores, S.L., whose business is located at C/ Rafael Hardisson Spou 16, mezzanine, off. 7. 38005, Santa Cruz de Tenerife. Contact information: Telephone nº 922215406. E-mail: dpoplayitas@dataseg.es.


Purpose, data processing legal basis and data retention

Any personal information you provide to La Pared through our website or any other means of contact may be treated according to its purpose.

Personal data processed by La Pared shall be processed fairly, lawfully and in a transparent manner; which restricts the processing of traffic data for purposes strictly necessary, and will be stored for no longer than is necessary for the purpose for which the data were collected, associated to your legitimate interest, and at least for a period of time stipulated by the Spanish and European regulations.

To comply with the requirements of the principles of transparency “data will be provided in a transparent manner, concise, clear and intelligible form and easy to access” referred to in Art. 12 of the RGPD, we have compiled the information by the persons concerned, in order you can find at a glance the purposes and the legal basis of data processing, as well as the retention data periods:



Website users and visitors


Purpose

Personal data may be processed in order to manage requests for information as well as to answer to customer inquiries.


Legal basis

Consent of the individual concerned, set out in Article 6.1 of the RGPD. Result from the individual's express manifestation when checking the "Accept" Boxes for submitting information or any other.


Period of retention

Personal data associated with general inquiries will be stored for as long as its necessary in order to manage the inquiries and the customer service statistics of playitas.net.



Newsletter registered users


Purpose

Personal data may be processed in order to send you information about offers and promotions, events and activities and/or other advertising information from LA PARED, by e-mail.


Legal basis

Consent of the individual concerned, set out in Article 6.1 of the RGPD. Result from the individual's express manifestation when checking the "Accept" Boxes for sending advertising.


Period of retention

The service will remain active until the user expressly cancels the newsletter subscription or email information delivery service.



Clients and guests


Purpose

Personal data may be processed in order to manage the booking requests and procurement, and all related activities (verification of the identity of the cardholder, the validity of the credit card or means of payment; request a pre-authorised bank payment; manage the payment of requested services according to the terms and conditions of LA PARED’ booking reservation, etc).


Legal basis

The performance of a contract or the application of pre-contractual measures, set out in Article 6.1 of the RGPD. Result from the costumer’s procurement of our services, as well as from the request of a quote or economic valuation.


The LA PARED compliance of the legal obligations, set out in Article 6.1 of the RGPD. In relation to the applicable legislation in the area of banking, commercial, taxation, financial and accounting, as well as the activities connected to LA PARED.


Period of retention

Data will be stored indefinitely in case of a legal person. The individuals concerned personal data, either because they are a legal person or their representatives, will be stored for a period of time stipulated by law in terms of civil liability and public administration, and at least for a period of time stipulated by applicable legislation to LA PARED in the area of banking, commercial, taxation, financial and accounting.



Respondents


Purpose

Personal data of clients or guests that complete the satisfaction surveys of LA PARED, may be processed for quality management, customer service and statistics connected to them.


Legal basis

Consent of the individual concerned, set out in Article 6.1 of the RGPD. Result from the individual's express manifestation when completing a survey for LA PARED.


The performance of a contract set out in Article 6.1 of the RGPD. Related to the obligations of LA PARED to clients and guests.


Period of retention

Personal data of clients or guests that complete the aforesaid surveys, will be stored at least for a period of time stipulated by applicable legislation to LA PARED in terms of civil liability and public administration.



Job applicants


Purpose

Personal data may be processed in order to include you in the staff selection process undertaken by LA PARED.


Legal basis

Consent of the individual concerned, set out in Article 6.1 of the RGPD. Result from the individual's express manifestation when sending a CV or signing up for a selection process for LA PARED.


Period of retention

Personal data will be stored for a maximum period of 2 years.



Participants in contests and sweepstakes


Purpose

Personal data may be processed in order to manage participation in events, activities and contests made by LA PARED. Los datos podrán ser tratados con la finalidad de gestionar la participación en eventos, actividades y concursos realizados por LA PARED. In any case, if the activity has its own participation conditions, the data process of participants shall be subject to its specific content.


Legal basis

Consent of the individual concerned, set out in Article 6.1 of the RGPD. Result from the individual's express manifestation when signing up.


The performance of a contract or the application of pre-contractual measures, set out in Article 6.1 of the RGPD. Result from the fulfilment in relation to the performance of the activity, and the delivery of the prize.


The LA PARED compliance of the legal obligations, set out in Article 6.1 of the RGPD. In the area of banking, commercial, taxation, financial and accounting in relation to the prizes awarded.



Period of retention

In the case of the winners, data will be published on the website and social networks, where they will be stored indefinitely, and can be deleted by express request of the interested party. The data of all contestants or participants can be stored, at least during the periods of demand for civil or commercial responsibilities of LA PARED.



Applicants for the exercise of data protection rights


Purpose

Attention by LA PARED of the requests for the exercise of rights of data protection, made by the interested parties.


Legal basis

The performance of a contract or the application of pre-contractual measures, set out in Article 6.1 of the RGPD.


Legitimate Interest of the Responsible pursuant to Article 6.1.f RGPD as a consequence of the need of the LA PARED to demonstrate, in the spirit of defence before the competent authorities, their active compliance in the response of requests made by the interested parties.



Period of retention

Data will be stored as a minimum period during the legal terms established in the General Data Protection Regulations, as well as in the regulations regarding civil and commercial liabilities that may affect to LA PARED.



Receptors of forms or documents that redirect to this website


1.-Purpose

Personal data collected in the different documents that redirect the extended information present in this website, may be treated for the purpose of (depending on the document)


  • Invoices, manage the contractual or pre-contractual relationship between you and LA PARED, as well as for administrative, fiscal and accounting management.
  • Budgets, elaborate, deliver / submit the budget, as well as to carry out follow-up and commercial prospecting actions, by telephone, telematic or face-to-face.
  • Authorization to capture and publish images, capture images of the signatory or of his / her representative, as well as their publication on social networks, web pages, and other means of communication, in order to disseminate the activities of LA PARED, as well as their products or services.
  • Registration to events or activities, manage the application for registration, as well as the administrative and communication tasks related to it. Management of participation in the course or event, assistance, and delivery of certificates and other associated documents.
  • Request for information and newsletter registration, answer the main requests for information, via email or telephone; sign up in the LA PARED newsletter (if the applicant so marks it in the corresponding box)
  • Satisfaction surveys. Manage the answers, complaints and suggestions, as well as for statistics purposes.
  • Application for a job. Management of the application for a job, and registration in the applicants’ database of LA PARED.
  • Video surveillance, data captured by the video surveillance systems will be used for the purpose of security and video surveillance of the facilities.
  • E-mail, answer the main requests for information, by email or telephone; manage the contact agenda; execution of contracts or pre-contractual measures.

2.-Legal basis
  • Consent of the interested party, set out in Article 6.1 of the RGPD. Result from the individual's express manifestation when checking the "Accept" Boxes for receiving advertising, information or others; when the individual expressly authorizes the capture and publication of his/her image; when you send your CV or you sign up for a LA PARED personnel selection process.
  • The execution of a contract or the application of pre-contractual measures, included in Article 6.1.b. RGPD. That derives from the purchase, contracting or reservation by the client of one of our products or services, as well as the request of a quote or economic valuation. Also of the management of the contractual and pre / post contractual relationship.
  • The LA PARED compliance of the legal obligations, set out in Article 6.1 of the RGPD. In relation to the applicable legislation in the area of banking, commercial, taxation, financial and accounting, as well as the activities connected to LA PARED.
  • Legitimate Interest of LA PARED pursuant to Article 6.1. of the RGPD, regarding to the security of the facilities, staff, users and visitors.

3.-Period of retention

Data will be stored during the periods mentioned in the previous sections or, during the conservation periods established by the current regulations on banking, civil, commercial, economic and fiscal matters, or other obligations of the responsible party.



Data of third party


When booking, it may be the case that a single person makes the reservation for a group of guests, whether family, friends or have a working relationship or another, we inform you that:


  • You can only provide data of third parties, if you have the express consent of the same
  • When you send us information about third parties, you expressly state that you have the aforementioned consent, or that you have the legal capacity to express such consent.
  • All the people from whom you send us data must know the content of this section. You state that you have informed them and made known their content.
  • LA PARED is not responsible in case the user who completes the forms or reservation requests does not comply with the previous points.

Optional nature of the completion of forms and accuracy of the data submitted
  • The different forms put at your disposal have identified those data that are mandatory, and therefore essential requirement to manage your query, request or registration. If you do not answer said sections, we will not be able to respond correctly to your request.
  • Please, on the forms avoid including confidential or sensitive information, not necessary for the provision of our services. In case we need any additional information, we will get in touch with you.
  • The accuracy of the data submitted by the user is presumed, who must inform LA PARED of any change that may arise in them.

Communication and transfer of data to third parties.
  • To State Security Forces and Corps. LA PARED, must comply with the provisions of the Organic Law of 5/2014 of April 4 on Private Security, Order INT / 1922/2003 on registration books and entry parts of travelers in catering establishments, for this reason, the data of the guests will be transferred to the competent authorities.
  • To shipping and courier companies. Your data may be communicated to companies in the courier, shipping and parcel industry, for the purpose of handling the shipment of luggage, documents or other objects that the guest requests.
  • To tour operators, travel agencies and the like. The data relating to the stay, incidents and other information of interest, relating to customers or guests who come through tour operators, travel agencies, and other third parties may be communicated to them, in order to comply with legal obligations and contractual between these entities.
  • To third parties indispensable for the management of the contractual relationship. Banks and savings banks, insurance, intermediaries of the service, as well as others related to the services that you request, and for which it is mandatory in the middle of said provision, to provide your data.
  • To the competent authorities, whether national or autonomous. In compliance with the legal obligations applicable to LA PARED.

International data transfers

LA PARED uses services that due to the location of the servers in which they keep the information away, or for that of their headquarters, the EU considers that when using them an international data transfer is made to countries outside the European Union.

It sounds complex, but actually it is an action carried out on a day-to-day basis by any company or person that uses social networks, or applications in the cloud, e-mails from large technology companies, etc. In the context of this clarification, we inform you that LA PARED makes the following international data transfers, when you make use of:



Social networks


By giving consent to publish your personal data in the social network profiles in which LA PARED has corporate profiles, you authorize the realization of the international transfer of data to the US. We recommend you visit the privacy sections of the different social networks mentioned in the consents:


Your consent may be revoked at any time, without affecting the data processed prior to the withdrawal of consent.


GOOGLE ANALYTICS

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR) Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by users is generally transferred to a Google server in the USA and stored there.


Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).


Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymous user profiles can be created from the processed data.


We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.


The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en


Further information on data use by Google, possible settings and objections can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners ("Data use by Google when using our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("Data use for advertising purposes"), http://www.google.de/settings/ads ("Manage information that Google uses to show you advertising").


GOOGLE TAG MANAGER

This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tool Tag Manager itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.


Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By default, when displaying a map, this website presents only the map placeholder image, and Google Maps is not activated until the visitor requests the actual map, by clicking it. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) RGPD.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.



Storage and mail management


LA PARED uses the Google Suite, a service for managing email and storage in the cloud, for its daily management. This tool, although it stores data in servers hosted in the EU, has its headquarters in the US, so an international data transfer is made to it.


Privacy policy https://policies.google.com/privacy?hl=es


The previous international data transfers are made under the authorization of the US-European Union Privacy Shield agreement. More information: https://www.privacyshield.gov/welcome



Advertising and informative communications.


To manage e-mail marketing and mass communications, use Mailchimp. Privacy policy Mailchimp


Privacy policy Mailchimp: https://mailchimp.com/legal/privacy/


This international data transfer is being undertaken as part of the Decision of the Commission of 26 July of 2000 under Directive 95/46/CE of the European Parliament and the Council related to the adequate level of protection for personal data in Switzerland. For further information: https://www.agpd.es/portalwebAGPD/internacional/adecuacion/suiza/index-ides-idphp.php



Data security


LA PARED, has established a privacy and security policy for personal data, which guarantees the implementation of all the security, technical and organizational measures necessary to maintain the security of the personal data processed through this website, and in general in your organization.

This data protection policy, and active compliance with the regulations, allows to keep the security measures and controls applied updated, favoring the security of information, the clarity in the processes and the knowledge of them by all the staff of LA PARED.

In this sense, we have formalized with all our service providers the corresponding contract for data processing on behalf of third parties, with all the guarantees required by the General Data Protection Regulation.



Exercise of data protection rights


  • Consent and revocation.
    The user may revoke the given consents, at any time, without affecting the legality of the data processing during the effective period, prior, of said authorization.

  • Rights of access, rectification, deletion, limitation, opposition and portability.
    The user or visitor, may request the exercise of his/her rights of access to data, rectification or deletion or limitation of their treatment, or oppose the processing as well as their right to the portability of data in accordance with the provisions of the data protection regulations mentioned above.

    You can exercise the aforementioned rights, sending your request in writing, along with a copy of an identity document, legally valid. The request must be sent to PLAYITAS at lopd@playitas.net, or to the contact address indicated at the beginning of this document. You can also exercise your rights before our Data Controller, by contacting him, through the contact information at the beginning of this document. You can ask us for the exercise forms of rights, or for added convenience, you can use the forms available in the Spanish Agency for Data Protection, or request a copy of them via email.

  • Claims before the supervisory authority
    If you consider that the exercise of your rights, has not been properly addressed by our Data Controller, or by our company in general, you can file a claim with the Spanish Data Protection Agency, or with the Control Authority of your state.


Changes and updates


The LA PARED is committed to respecting the right to protection of personal data, its users, visitors and guests. For this reason, in case of making any change that affects your rights, we will inform you before the entry into force.



COOKIES


In compliance with the provisions of art. 22.2 of Law 34/2002 of Services of the Information Society (LSSI), from LA PARED we inform you that for the correct navigation and use of this web page the installation of cookies is required.

The purpose of the installation, and therefore treatment of personal data associated with the use of this technology is the configuration of technical measures of security, personalization, and basic operation of the web (technical cookies), as well as the analysis of the step by the website of visitors and users (analytical cookies) and the configuration and sample of basic advertising (advertising cookies).

The period of retention of the data collected by the cookies will be the one indicated in the table that appears later, in this same section. The term will count from the end of each session of the user on the website.

You can choose whether or not to give your consent to the installation of the cookies of LA PARED, in the case of not accepting them, or blocking them, browsing the page may not be correct. Among the most common failures for the non-installation of cookies is the error in loading multimedia content, the inability to enter the client zone or to configure preferences for the use of the page.


What are Cookies?

Cookies are small text files, which store user information and are stored on your own device, whether PC, Tablet or mobile. Who issues the cookies and for what? Cookies are issued by a web page, in order to improve the user's browsing experience, as well as to analyse their actions within the web. Cookies allow the website that has issued them to remember the user's choices and browsing characteristics.


What types of cookies are there?

The cookies can be catalogued according to 3 criteria:


  1. Entity that manages them: If they are their own or from third parties.
  2. Term in which they remain active: Session or persistent cookies.
  3. According to its purpose:
  • Technical cookies (do not require consent)
  • Personalization cookies.
  • Analysis cookies
  • Advertising cookies
  • Behavioural advertising cookies.

How do I manage cookies on my devices?

You choose whether or not to accept the installation of cookies on this website, www.laparedbyplayitas.net, on your devices. You can choose the direct blocking of the installation of cookies from your browser, as well as you can choose the installation of some and the deletion of others.


How to configure cookies according to your browser:


  1. Internet Explorer: Tools> Internet Options> Privacy> Configuration. For more information, you can consult Microsoft support or browser Help.
  2. Firefox: Tools> Options> Privacy> History> Custom Settings. For more information, you can check Mozilla support or browser Help.
  3. Chrome: Settings> Show advanced options> Privacy -> Content settings. For more information, you can check Google support or browser Help.
  4. Safari: Preferences> Security. For more information, you can check Apple support or browser Help.
  5. Opera: Settings> Options> Advanced> For more information, you can consult Opera support or browser Help.

* These settings may not be available on mobile devices such as tablets or smartphones.

* If you use another browser different from the previous ones, consult its policy of installation, use and blocking of cookies.



Cookies used on this website

The following is a list of the cookies used on this website. This list is not limited.



Own cookies
COOKIE DURATION PROVIDED INFORMATION
infCookie 5 years Used to show or not, the notice of the first layer of information about the use of cookies on the web.



LA PARED and Google Analytics
COOKIE DURATION PROVIDED INFORMATION
_ga 2 years since creation or modification It is used to differentiate between users and sessions. It is created when loading the JavaScript analytics.js library. This cookie is updated each time you send the data to Google Analytics.
_gat 10 minutes from creation or modification It is used to differentiate between the different tracking objects created in the session. It is created when loading the JavaScript analytics.js library. This cookie is updated each time you send the data to Google Analytics.
_gid 1 day Used to differentiate between the different tracking objects created in the session. It is created when loading the JavaScript analytics.js library. This cookie is updated each time you send the data to Google Analytics.


Google, Inc. has its servers in the United States of America, and is attached to the Privacy Shield agreement (shield of security) which protects the data processing as well as the international transfer of the same, under the terms of the agreement USA - EU in relation to the processing of personal data. More information: https://www.privacyshield.gov/welcome.

Cookies in Social networks and Internet services Likewise, you must take into account that third party cookies will be installed to all visitors of the following platforms on which LA PARED has a page and / or company profile:


  1. Facebook: Cookies, pixels and other similar technologies
    https://www.facebook.com/help/cookies
  2. Twitter: Data Protection Policy and cookies
    https://twitter.com/privacy
  3. Pinterest: Privacy policy and cookies
    http://es.about.pinterest.com/privacy/
  4. G + and YouTube:
    http://www.google.com/policies/privacy/

Updating of the cookies policy and use of other cookies.
With the technological evolution, the use of different cookies is very possible, so if you implement the use of cookies that affect your privacy in a different way to those you have previously authorized, we will inform you and request your consent.



EXCLUSION OF LIABILITY

SOTAVENTO does not accept any liability for damages or losses that may be caused as a result of a possible disruption or malfunction of the service.


The access to the Website does not imply any obligation on the part of SOTAVENTO to control the absence of viruses or of any other harmful IT item or, even, a hacker attack. SOTAVENTO will adopt all the relevant measures to ensure protection of the Website against computer attacks, but does not guarantee that the Website may not be accessed by unauthorised third parties and shall accept no liability for damages or losses arising from this unlawful use.


SOTAVENTO shall accept no liability for damages to computer equipment of Users or of third parties during the provision of online services.


SOTAVENTO shall accept no liability for damages or losses suffered by the User as a result of failures or disconnections in the telecommunications network that shall produce the suspension, cancellation or interruption of the Website services either before or during the provision of these.


SOTAVENTO does not guarantee the full update, accuracy and/or availability at all times of the contents of its Website, although it shall do every effort to ensure these conditions. Here (http://www.playitas.net/sites/default/files/BASES%20SORTEO%20EN.pdf) you can find the contest rules of TripAdvisor and Holidaycheck.



LIABILITY FOR LINKS

Our website contains links to external websites of third parties over whose contents we have no influence. We therefore accept no liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal infringements at the time of linking. Illegal contents were not recognizable at the time of linking. Permanent monitoring of the contents of the linked pages is unreasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.



COPYRIGHT

The contents and works created by the site operators on these pages are subject to German copyright law. Duplication, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are not permitted for private or commercial use. As far as the contents on this site were not created by the operator, the copyrights of third parties are respected. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. As soon as we become aware of any such infringements, we will remove such content immediately.



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